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After receiving your order, you have 14 days to change your mind and request a refund for an item.
We thank you for sending us the item via Colissimo which does not suit you to the following address:

RENE DERHY INTERNET
6, rue du Faubourg Poissonnière
75010 Paris

So that we can quickly process your return : Don't forget to include in your package the pre-filled return form that we provided with your order, clearly indicating:

  • Order number
  • Reference of the product being returned
  • Your contact details (Name, First name, Address, Email)
  • Possible reason for your product return

Return costs : You are responsible for the return shipping costs of an item.

Reimbursement : The refund is made as soon as the item is received. We will reimburse you directly to the account used when placing the order.

If you have further questions, you can contact our customer service using the form below: